01 Who we are
AUXILLY, LLC. operates this website under the PALOO name. References to “PALOO,” “we,” “us,” and “our” in this policy refer to AUXILLY, LLC. in connection with this website.
This policy covers the PALOO website, contact inquiries, launch-update requests, and related email correspondence. It does not describe the processing associated with future PALOO products or services, which will have notices appropriate to their features.
02 Information we collect
- Contact information: your name, email address, and other details you choose to provide.
- Correspondence: contact-form messages, email replies, attachments, and related conversation history.
- Communication preferences: requests for launch updates and records of requests to stop receiving them.
- Technical information: IP addresses, browser and device information, requested pages, timestamps, and diagnostic or security events.
Information comes from what you submit, your browser’s requests, and the services that help operate and protect this website and deliver email.
03 How we use information
We use information to:
- Receive, organize, and respond to inquiries.
- Maintain context across related correspondence.
- Send launch updates when you request them.
- Operate the website and troubleshoot problems.
- Detect spam, automated abuse, and security issues.
- Handle privacy requests and applicable legal obligations.
Sending an inquiry does not by itself enroll you in launch updates. That preference is collected separately on the contact form.
04 AI-assisted correspondence
We may use AI-assisted tools to classify inquiries, identify relevant conversation context, and prepare or send responses. When enabled, this processing may include your message, contact details, and relevant prior correspondence.
Supporting AI providers may process the information supplied to these tools. AI-generated responses can contain mistakes. You can request human review by saying so in your message or emailing us.
Please avoid including passwords, payment-card details, or sensitive information that is not necessary for your inquiry.
06 Website security and cookies
The contact form uses Cloudflare Turnstile to help distinguish human visitors from automated traffic. Turnstile processes technical browser and device signals for that security check.
Learn more in Cloudflare’s Turnstile Privacy Addendum .
Essential cookies may be used to protect form submissions. Our infrastructure also records technical events used for troubleshooting and abuse prevention. Your browser sends technical information when it requests website resources or resources supplied by external providers.
You can manage cookies through your browser. Blocking security-related cookies or scripts may prevent the contact form from working. You can still contact us by email.
We use safeguards intended to protect information, including encrypted connections and access controls. No website or communication system can guarantee absolute security.
07 Retention and deletion
We retain inquiries and related correspondence as needed to handle the conversation, maintain relevant records, address security issues, and meet applicable legal requirements.
Retention depends on the type of information and the purpose for keeping it. Technical logs and backups may follow separate retention schedules. Information subject to a deletion request may remain temporarily in backups or in records that must be retained for legal or security reasons.
We may retain a limited record of an opt-out request so that we can continue to honor it.
08 Your choices and requests
You can withdraw a launch-update request by emailing info@paloo.ai. This does not prevent us from responding to an inquiry you send.
Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, withdraw consent, or object to or restrict certain processing.
Contact us using the details below to make a request. We may need to verify your identity or authority before responding. Please identify the email address or correspondence involved without sending passwords or unnecessary sensitive information.
09 Changes to this policy
We may update this policy as the website, its operator, or our practices change. The date above identifies the latest revision. We will provide additional notice or obtain consent where required.
10 Contact us
AUXILLY, LLC.
Operator of the PALOO website
5830 E 2nd St, Ste 7000 #36664
Casper, WY 82609
United States
Website: paloo.ai
Email: info@paloo.ai
Please include “Privacy request” in your subject line so we can identify and route your message.